Returns & Exchanges
At Be Fashion, we want you to love your purchase. If you are not completely satisfied, we’re here to help.
Returns
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You may request a return within 14 days of receiving your order.
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Items must be:
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Unused, unworn, and in original condition
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With all original tags, labels, and packaging intact
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Certain items are non-returnable for hygiene and safety reasons (e.g., earrings, undergarments, cosmetics, and home fragrance items).
Refunds
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Once we receive and inspect your return, we’ll notify you by email.
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If approved, your refund will be processed to your original method of payment within 7–10 business days.
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Please note: Shipping costs are non-refundable unless the item is damaged, faulty, or incorrect. If your order included free shipping, a standard shipping fee may be deducted from your refund.
Exchanges
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Exchanges are subject to stock availability.
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If an item is unavailable, we’ll issue a refund instead.
Damaged or Incorrect Items
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If you receive a defective, damaged, or incorrect item, please contact us within 72 hours of delivery.
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We will cover all return shipping costs for approved cases.
Return Shipping
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Customers are responsible for return shipping costs unless the item is damaged, faulty, or incorrect.
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We recommend using a trackable shipping service, as Be Fashion is not responsible for lost return packages.
How to Start a Return
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Contact our customer service team at be@befashiononline.com with your order number and reason for return.
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We’ll provide return instructions and authorization.
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Ship your item back within 7 days of receiving authorization.
Final Sale Items
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Clearance, final sale, and applicable promotional items are non-refundable and non-exchangeable.
Gift Cards
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Gift cards are non-refundable and non-exchangeable.
Contact Us
For any additional questions about Returns & Exchanges, please reach us at: 📧 be@befashiononline.com